Upcoming Thynk Events
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Previous Events
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Introduction to ISO/IEC 20000
9:30am – 10:00 am, 26th July
An introductory session explaining the highlights of the ISO/IEC 20000 standard. We’ll also be walking through EXIN’s brand new ITSM training and certification program.
Why do ITIL implementations fail?
10:00am – 10:30am, 14th July
An interactive session exploring of some of the common reasons for failed ITIL initiatives and how to overcome the key issues.
Introduction to ITIL
9:30am – 10:00 am, 29th June
A briefing and Q&A session on explaining what ITIL is and how to use it, key changes in version 3 and how to use ITIL in the ʻreal worldʼ.
